Dwelling time

Dwelling time is the amount of time that a Visitor spends inside at your event. If they leave the building, e.g. to go out for lunch, the time spent outside is excluded from the dwelling time calculation.

The dwelling time value is available in the Visitor record in the Service Centre, in the Visitor export and via the API. The dwelling time

To enable the dwelling time to be calculated you have to define a location as either an entrance (In) or an exit (Out). See Locations for how to do this.

There must be a corresponding number of In and Out scans for the dwelling time calculation to be able to be made. If there is not a matching number, the value is not available.