Purchasing a scan licence enables you to collect leads (A lead is a person who represents a sales opportunity for your company) with the Visit Connect app and gain full access to the all data on your leads, including contact details. Each licence is valid for one device, for one event. If you want to collect leads on three devices, you need three scan licences. You can assign scan licences to stand personnel in the Visit Connect portal, or download them from your order confirmation email.
You can order Visit Connect scan licences either directly from the event organiser, or through our online shop (with a credit card). This depends on the event. You will be given the opportunity to order licences either as you register for the event, or shortly afterwards. If you're not sure how to order, feel free to contact us.
After placing your order, you will receive an order confirmation email. The order confirmation contains a link to your licences, as well as instructions for setting up your Visit Connect account.
For help finding your Visit Connect order confirmation, see I cannot find my order confirmation.
To collect leads on your smartphone or tablet with the app, you must activate your scan licence by scanning the QR code with your device camera. Scan licences can be downloaded from your order confirmation email and from the Visit Connect portal.
Scan licences are non-transferable. Once someone activates a scan licence on their device, it cannot be deactivated or used by someone else.
Make sure you choose a device that is available for the duration of the event. For example, only use the mobile phone of somebody who will attend all days of the event, or use a shared tablet that can be handed from person to person (see also Do I have to use my phone to collect leads?).
If you're using barcode scanners, you don't need to activate your scan licences. Just pick up your scanners before or during the event, and return them when you're finished to the Visit Connect desk. During the course of the event, drop by the Visit Connect desk with the scanner to download your data so that it will be accessible from the Visit Connect portal.