Ticketing

Under normal circumstances, Visit assumes that you will control access at your event with personalised vouchers and badges. That is, each visitor gets a voucher with their name on it, which they exchange for a personal badge at the event. Your staff scans the barcode on the badge when a visitor wants to get in.

At consumer events, however, there are often no badges. Instead, each visitor gets a generic voucher – or ticket – which they hand in at the entrance. We call this approach 'ticketing', and an event that uses it a 'ticketing event'.

Ticketing events require special preparations with regards to your shop. As with any shop, you should do the things described in Building your shop. But to use ticketing, you must also:

1. design a voucher (A document proving that a visitor has successfully registered for an event). The voucher is either exchanged for a badge at the event entrance, or serves as the visitor's admission ticket for the duration of the event. which will serve as the admission ticket (see Vouchers);
2. create a shop productOne part of a shop item in an advanced shop. For example, a shop item called "T-shirt promo deal" might contain the shop products "Admission ticket" and "Free t-shirt". with some specific settings (see Create a ticket product);
3. link the shop product to the voucher;
4. add the shop product to a shop item Something you sell through the shop page in your registration form. In an advanced shop, each shop item contains one or more shop products. In a simple shop, shop items stand on their own, and shop products don't exist. (see Create a shop item).

When a registrant buys the shop item containing the product, they automatically receive their voucher.

To use ticketing, you need access to the features of the advanced shop (see Simple shop vs. advanced shop).