This mail is sent when Shop Items have been ordered, need to be paid for, and a deferred payment method is chosen such as bank transfer. This mail is also used if there is a delay in the feedback from the payment service provider. For this reason, this mail should always be set up when creating Events where payments are due, whatever the payment methods offered. Follow the same process for the Confirmation Mail, detailed above, to set up this mail.
Once the payment has been received, the Invoice and confirmation Mails are automatically sent. See section Page Designer for more details.
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