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  1. How can we help?
  2. Visit
  3. FAQ's

FAQ's

Frequently asked questions regarding Visit

  • How can I add rules to a Badge?
  • How can I preview a Badge?
  • How can I test my Form?
  • How can I upload a bulk list of people requiring badges?
  • How do I change the contact email details for an Event?
  • How do I change the header in a registration form?
  • How do I create personalised links to fields such as #link_registration# and #link_voucher# to an email?
  • How do I display the registration type on the voucher?
  • How do I send an email confirmation to someone that has already registered?
  • How should I deal with error messages when importing data and the errors are on blank rows?
  • I did not receive my confirmation email
  • Is it possible that when you click on the #link_voucher# link, it doesn't automatically print the page?
  • What is the difference between Reference, Registration Key, Badge number and Tag?
  • Where can I find your API documentation?
  • Which fields are mandatory when importing Visitors?
  • Why can’t I open a voucher when I test my form?
  • Why do ALL shop items appear in the Form when I am designing it even though I’ve used action codes to restrict what is shown?
  • Why do I not see text changes that I have made on a Page in a Form that I had already created?
  • Why do I not see the correct style (Look & Feel) when I test my Form?
  • Why does no email arrive when I do a test registration?
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